Watermark Max Support

Get help with your video and photo watermarking app

Quick Start Guide

For Video Watermarking

1. Open the app and go to the "Video" tab

2. Enter your watermark text (optional)

3. Choose a watermark image (optional)

4. Select position for text and/or image

5. Choose your video from the library

6. Tap "Preview" to see the watermark (optional)

7. Tap "Generate" to process your video

8. Save or share your watermarked video

For Batch Photo Watermarking

1. Open the app and go to the "Photos" tab

2. Enter your watermark text (optional)

3. Choose a watermark image (optional)

4. Select up to 100 photos from your library

5. Tap "Generate Watermarks" to process all photos

6. View processed photos in the grid

7. Save all watermarked photos to your library

Common Questions

Q: Can I watermark both videos and photos?

A: Yes! Watermark Max has two tabs - one for video watermarking and one for batch photo watermarking. You can use the same watermark style for both.

Q: How many photos can I process at once?

A: You can process up to 100 photos at once in batch mode. The app shows real-time progress as it processes all photos.

Q: Can I add both text and image watermarks?

A: Yes! You can add both text and image watermarks at the same time with independent position control. Place them wherever you want in any corner.

Q: Where are my watermarked videos and photos stored?

A: Watermarked videos and photos are saved to your iOS Photos library. You can find them in the Photos app like any other media.

Q: Do I need internet to use the app?

A: No! Watermark Max works completely offline. All processing happens on your device - no internet connection required.

Q: Is my data private?

A: Absolutely! All processing happens on your device. We don't collect, upload, or have access to your media. No cloud sync, no servers, no tracking.

Q: What video formats are supported?

A: Watermark Max works with all common video formats supported by iOS, including MOV, MP4, and M4V files.

Q: What photo formats are supported?

A: Watermark Max supports JPEG, PNG, HEIF, and all other formats supported by iOS Photos.

Troubleshooting

🚫 Can't Select Videos or Photos

Solutions:

  • Check that Photo Library permission is granted in iOS Settings → Watermark Max → Photos
  • Make sure you're allowing access to all photos, not just selected photos
  • Restart the app and try again
  • Restart your iPhone/iPad if the issue persists

⚠️ Processing Takes Too Long

Solutions:

  • Processing time depends on media length and resolution
  • For videos: shorter videos process faster
  • For photos: batch processing may take time if processing many photos
  • Make sure the app isn't in background - keep it active for best performance
  • Close other apps to free up memory

💾 Can't Save to Photos

Solutions:

  • Sign in with Apple to enable save functionality
  • Check that Photos permission is granted in iOS Settings
  • Make sure you have enough storage space on your device
  • Try restarting the app

❌ Watermark Not Showing Correctly

Solutions:

  • Tap "Preview" before generating to see how it will look
  • Adjust the watermark size with the slider
  • Try a different position (top left, top right, bottom left, bottom right)
  • Make sure your watermark text or image is visible against the background

Tips for Best Results

For Videos:

  • Use shorter videos for faster processing
  • Position text watermarks where they won't obscure important content
  • Choose high-contrast colors for better visibility
  • Preview first to see how it looks before processing

For Photos:

  • Select photos of similar orientation for consistent results
  • Batch processing works best with similar-sized photos
  • Use the grid view to preview all processed photos before saving
  • You can adjust watermark size before processing

Features Overview

Video Watermarking:

Batch Photo Watermarking:

Privacy & Security

Your Privacy is Our Priority:

Contact Support

Email: media@morganinternationalcapital.com

Response Time: We aim to respond within 24-48 hours

Additional Resources

© 2025 Morgan International Capital LLC. All rights reserved.